Privacy Policy

Last Update: March 2026

Música no Coração - Sociedade Portuguesa de Entretenimento, Lda (hereinafter "Música no Coração") respects your privacy. This policy explains how we collect and process your personal data when you use our institutional portal.

1. Data Controller and Processors Música no Coração is the entity responsible for Data Control. The technical management of the website is carried out by the Instinct agency, which acts as a Processor, ensuring the security and maintenance of the platform, and accessing data only to the extent strictly necessary for support and proper functioning of the site.

2. Data Collected, Purposes, and Lawful Basis Our website collects users' personal data in two distinct ways:

  • Contact Form:

    • Collected data: Name, Email, Subject, and Message.

    • Purpose: To reply to questions, requests for information, or customer support (forwarded to musicanocoracao@mnc.pt).

    • Lawful Basis: User consent and pre-contractual steps/legitimate interest in responding to the contact made.

  • Newsletter Subscription:

    • Collected data: Email.

    • Purpose: Sending marketing communications, event announcements, and news from Música no Coração.

    • Lawful Basis: Your express consent. You can unsubscribe at any time using the link provided in the emails.

3. Ticketing (Payment Data) The ticket purchasing process is carried out on external platforms. Our website does not collect, store, or process addresses or credit card/payment details.

4. Data Sharing and Retention Your data will not be sold or transferred to third parties for commercial purposes. The data collected through the contact form will be kept only for the time strictly necessary to respond to and resolve your query. Your newsletter email will be stored as long as the communication remains active or until you request its deletion.

5. Your Rights Under the GDPR, you have the right to request access to, rectification, restriction of, portability of, or erasure of your personal data. To exercise these rights or for any privacy issues, please contact us by email: musicanocoracao@mnc.pt.